Is 52KMPH crazy scary fast?Yes, 52 KM/H is very fast. Maybe too fast. But if you are skilled at surfing and riding in a relatively quiet/open water area, you will really enjoy the extra speed. Also, you can outrun most sharks at that speed, which could be a nice benefit.Regardless of the top speed, everyone can enjoy the increased acceleration that comes with a powerful motor.Both boards are good to take a person as heavy as 100kg (220lbs).How do you operate the Secutronic Electronic Surfboard? Do I have to use the rope?Every Secutronic Electric Surfboard comes with a red rope and handle/hand throttle that allows you to control your speed and balance.The rope serves 2 purposes: 1.) It helps you feel more secure to the board especially when there are waves. It helps the new rider to maintain the balance, but when you are good this is not necessary. 2.) The rope connects to the throttle, by pressing which you control the speed.So you will always need to hold the throttle but can keep the rope relaxed when you are good at riding.
How much will it cost to buy an extra swappable battery?The swappable battery is US$1099 for 72V 58Ah With two batteries, you can have nearly 3 hours of riding time at a moderate throttle.
How will you handle service, repairs, and spare parts?We are offering a 1 year warranty and parts are available for life. The Setro Shark has a modular design, which allows us to send you the broken parts for free.In fact, most of the parts would be relatively easy to change by yourself. Otherwise, it would need to be sent to our service centers for repair or replacement.At now we only have one service center in LA, but we got many interested distributors from Texas, New York, Utah, St Diego etc more to come and once they confirm the distributorship, they will become our service center as well.
What regular maintenance is required? Can I do it myself?One of the benefits of Jet Surfboard Electric over combustion engine surfboards is they are almost free of maintenance.Remember to wash it thoroughly after use in the ocean and charge the battery at least every three months when not in use.
What did your reliability testing consist of?Yes quite similar to other products which consist of aging and reliability testing of the motor, battery, controller and propulsion system etc.
What has been the main maintenance problem with similar boards and what have you learned from it?The problem with a combustion engine jet surfboard is that they have to leave an air intake hole, by which the water is quickly getting in, and maintenance is required whenever water gets into the engine.With a battery solution, everything is sealed, and no water would be able to get into the driving system. We also spent a ton of time to solving the battery overheating problem which many other surfboard brands struggle with.
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